Refund Policy
Last Updated: January 26, 2026
100% Satisfaction Guarantee
We stand behind our services. If you are not completely satisfied with our work within the first 30 days, we will work with you to make it right or provide a full refund.
1. Service Refunds
For all service-based projects (Website builds, SEO audits, Automation setups), we offer a 30-day money-back guarantee.
- Eligibility: You must request a refund within 30 days of the initial payment or project start date.
- Process: Simply email us at gus@gusdigitalsolutions.com with your request. No complex forms or questions asked.
- Timeline: Refunds are processed within 5-10 business days.
2. Digital Products
For downloadable digital goods (Templates, E-books), due to the nature of the product, all sales are generally final. However, if you find the file defective or corrupt, please contact us for a replacement or store credit.
3. Cancellations
You may cancel ongoing monthly services (like maintenance or SEO retainers) at any time. Cancellations will take effect at the end of the current billing cycle.
4. Contact
For any refund requests or questions, please contact us directly:
Email: gus@gusdigitalsolutions.com
Response Time: We aim to respond to all inquiries within 1 business day.